Privacy Policy

Last Updated: July 17 2026

This Privacy Policy describes how Rose Madison New York ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website (the "Site"), make a purchase, use our services, or otherwise communicate with us (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" refer to any individual who interacts with our Services, whether as a customer, visitor, or user.

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use or access the Services.

1. Who We Are

Rose Madison New York is responsible for the processing of your personal information collected through our Services.

For any questions about this Privacy Policy or our handling of your personal information, please contact us at: info@rosemadisonnewyork.com

2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. Any updates will be posted on this page with a revised "Last Updated" date.

3. Information We Collect

We collect personal information to provide, operate, improve, and protect our Services. The type of information collected depends on how you interact with us.

a) Information You Provide Directly

  • Contact details: name, billing address, shipping address, phone number, email address
  • Order information: products purchased, payment confirmation, shipping details, order history
  • Account information: login credentials and account preferences (if applicable)
  • Shopping activity: items viewed, added to cart, or saved
  • Customer support: information you provide when contacting our support team

Payment information is processed securely by third-party payment providers via Shopify. We do not store full payment card details.

b) Automatically Collected Information

When you visit our Site, we automatically collect certain information using cookies and similar technologies, including:

  • IP address
  • Device type and browser type
  • Time zone and approximate location
  • Usage data (pages visited, interactions, time spent)

Our store operates on the Shopify platform. For more information on cookies used by Shopify, please refer to Shopify's Cookie Policy: https://www.shopify.com/legal/cookies

c) Information from Third Parties

We may receive personal information from trusted third parties, including:

  • Shopify Inc. (e-commerce platform)
  • Payment processors (via Shopify Payments or connected providers
  • Shipping and logistics partners (e.g., USPS, UPS, FedEx)
  • Analytics and marketing partners

All third-party data is processed in accordance with this Privacy Policy and applicable laws.

4. How We Use Your Information

We use your personal information to:

  • Fulfill and deliver orders
  • Process payments and manage returns
  • Provide customer support and order updates
  • Communicate with you regarding your account or purchase
  • Send marketing communications (where permitted and with consent)
  • Improve website performance and user experience
  • Detect, prevent, and address fraud or security issues
  • Comply with legal and regulatory obligations

You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.

5. How We Share Information

We may share your personal information with:

  • Service providers supporting payments, shipping, analytics, marketing, and IT (including Shopify)
  • Affiliates and partners involved in operating our Services
  • Authorities when required by law or to protect legal rights
  • Successors in the event of a merger, acquisition, or sale

We do not sell personal data. Limited data may be shared with advertising partners to improve performance, in compliance with applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies (including cookies set by Shopify) to:

  • Enable essential site functionality
  • Remember preferences
  • Analyze usage and performance
  • Support marketing and advertising (where permitted)

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

7. Data Retention and Security

We retain personal information only for as long as necessary to:

  • Fulfill orders and provide Services
  • Maintain records required by law
  • Resolve disputes and enforce agreements

We implement appropriate technical and organizational security measures to protect personal data. However, no system is completely secure, and we encourage caution when sharing information online.

8. Your Rights (US Residents)

Depending on your state of residence (e.g., California, Virginia, Colorado, and others with applicable state privacy laws), you may have the right to:

  • Access and receive a copy of your data
  • Request deletion or correction of your dat
  • Opt out of certain data sharing for targeted advertising or the sale of personal information

To exercise any of these rights, contact us at info@rosemadisonnewyork.com. We may verify your identity before responding.

9. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us for deletion.

10. Contact

For questions about this Privacy Policy or our processing of your personal information, please contact us at: info@rosemadisonnewyork.com