Shop With Confidence

EASY 30-DAY RETURNS & EXCHANGES

We want you to feel completely confident with every purchase. If your order isn’t the perfect fit, you have 30 days to return it for a full refund or an easy size exchange, including sale items.

Everyone deserves a worry-free shopping experience.

FAQs

Every US order ships free via USPS, with insurance and tracking included. Orders placed before 11PM EST ship the next business day and typically arrive within 3-5 business days from the shipment date.

You'll receive a tracking link by email as soon as your order is on its way.

We accept payments via American Express, Visa, Mastercard, Discover, Diners Club, Apple Pay, Google Pay, Shop Pay, PayPal and Klarna. All transactions are 100% secure thanks to our certified payment partner.

As soon as your order has been shipped, you will receive an email with a tracking link so you can keep track of your delivery status.

Yes! We want you to feel completely confident with every purchase. If your order isn't the perfect fit, you have 30 days to return it for a full refund or an easy size exchange, including sale items.

We're here for you 7 days a week and happy to help with your order, sizing, or anything else.

Opening hours:
Mon – Fri: 8am to 9pm EST
Sat – Sun: 10am to 8pm EST

Email: info@rosemadisonnewyork.com

Or visit our Contact Us page to get in touch.


  • HANDCRAFTED WITH CARE

    Every piece thoughtfully made by skilled artisans

  • FREE SHIPPING

    On all orders within the US, with insurance and tracking included

  • EASY 30-DAY RETURNS & EXCHANGES

    Full refunds or exchanges, including sale items

  • CUSTOMER SERVICE

    We're here for you 7 days a week and happy to help